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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Wes Reed

November 28, 2025

5  out of  5
rating by Wes Reed
"Ben's great to work with!"
We responded:
"Thanks so much Wes! We appreciate your business very much!!"
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Tamara White

September 30, 2025

5  out of  5
rating by Tamara White
"Was very pleased with the pricing. And Laura was a joy to work with she was very pleasant very informative I really enjoyed speaking with her. And if I should have any problems or questions in the future that's who I'll be asking for"
We responded:
"Thanks so much for your kind words Tamara! Laura is a great asset. We appreciate your business very much! "
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Jack House

September 12, 2025

5  out of  5
rating by Jack House
"Friendly, easy to reach, fast responses and lower price than I was currently paying. Highly recommend, Laura was great in helping and explaining everything."
We responded:
"Thanks so much for your kind words Jack! Laura always does an incredible job. We appreciate your business very much!! "
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Michele Morse-Lawson

September 1, 2025

5  out of  5
rating by Michele Morse-Lawson
"I’ve been with this State Farm office for over 11 years, and they always go above and beyond! Ben Coster, Toni Muse, and the entire team are friendly, supportive, and truly knowledgeable. Darlene Hatfield, now retired, is dearly missed. Thank you all for everything you do!!!!!!!"
We responded:
"Thanks so much for your kind words! We appreciate your business very much!!"
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Greg Felt

August 20, 2025

5  out of  5
rating by Greg Felt
"Your agent Laura was exceptionally helpful. Very polite and a pleasure to talk too. If only there were more people like her."
We responded:
"Thanks so much for your kind words Greg! Laura always does a great job helping everyone she meets! We appreciate your business and glad we were able to save you some money too!"
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James Davis

August 14, 2025

5  out of  5
rating by James Davis
"Laura was very nice and helpful id recommend her to anyone. Excellent costumer service and very friendly! Thanks for saving me money!"
We responded:
"Thanks so much for your kind words Jim! I agree, Laura is amazing! We appreciate your business very much and so glad we could save you some money!!"
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Nice Tints

August 13, 2025

5  out of  5
rating by Nice Tints
"Everyone in the office is quick to help and always has answers for me. Been with Ben for over 10 years!"
We responded:
"Thanks so much for your kind words Bill! We hope you enjoy your new home! We appreciate your business very much!! Ben"
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Semonae Finley

August 8, 2025

5  out of  5
rating by Semonae Finley
"I can’t say enough good things about Toni at my State Farm agency! She has been incredibly helpful with every policy I have — from my home and car to my RV. Toni always takes the time to explain things clearly, answer all my questions, and make sure I’m getting the coverage that’s right for me. She is friendly, patient, and truly cares about her customers. I feel so confident knowing she’s looking out for me and my family. Thank you, Toni, for going above and beyond every time!"
We responded:
"Thanks so much for your kind review Semonae! I agree with you that Toni is amazing, she always gives great service. We appreciate your business very much!! Ben"
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Corey Newton

December 21, 2024

5  out of  5
rating by Corey Newton
"Ben is the man! Saved me a TON of money each year! Highly recommend!"
We responded:
"Thanks so much Corey! It always makes us happy when we save our clients lots of $$! "
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Bree A

November 19, 2024

5  out of  5
rating by Bree A
"Toni has been an absolute pleasure to work with from the start. She has been invited to Christmas dinner & my wedding. Everyone needs a Toni."
We responded:
"Thanks so much for your kind review Bree! I totally agree, everyone need a Toni! She’s a rock star!😊"
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nate veestra

April 18, 2024

5  out of  5
rating by nate veestra
"Ben is awesome! He’s got you covered."
We responded:
"Thanks so much Nate! We appreciate your business very much!!"
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Kira Alexandria

November 29, 2023

5  out of  5
rating by Kira Alexandria
"This insurance company stands preeminent above the rest. Toni Muse has been an instrumental support for me since my policy started. When I was in a car accident where another lady hit my car, Toni made sure I was treated fairly even when the ladies insurance refused to do right by me. Toni and Ben help me get my car fixed and assisted with my claim and got me the best deals possible. Toni thank you for calling just to check on me after my accident. If you are looking for a insurance company that will treat you like family then reach out to Ben Coster, and be prepared to be treated with kind hospitality by his entire staff."
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kaitlyn dickey

November 28, 2023

5  out of  5
rating by kaitlyn dickey
"Toni is the best!! Always quick to respond & happy to help!"
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AJ E

August 22, 2023

5  out of  5
rating by AJ E
"Responds fast and with urgency. By far the best agent I’ve ever had."
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Kevin McLinn

December 22, 2021

5  out of  5
rating by Kevin McLinn
"I have been doing business with Ben for over two decades. I can personally vouch for his character and dedication to customer service."
We responded:
"Thanks so much for your kind review Kevin! You are greatly appreciated!! Ben"
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Guy Kenison

September 1, 2021

5  out of  5
rating by Guy Kenison
"Great service and pricing affordable. Recommend!"
We responded:
"Thanks so much Guy! We appreciate your kind comments and especially your business!"
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Britney Raines

February 19, 2021

5  out of  5
rating by Britney Raines
"Ben worked with me on adding to our policy. He was professional and very responsive. He was able to take care of all my insurance needs quickly to. 10/10 recommend"
We responded:
"Thanks so much Britney! We appreciate your business very much!!"
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Mia Reed

January 15, 2021

5  out of  5
rating by Mia Reed
"Ben and his staff always go above and beyond with great customer service."
We responded:
"Thanks Mia! We appreciate your business very much!!"
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Christopher Coombs

July 12, 2020

1  out of  5
rating by Christopher Coombs
"Very unethical person. Not a man of his word. Liar. Untrustworthy."
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Stephanie Scott

December 3, 2019

5  out of  5
rating by Stephanie Scott
"My parents referred me to this agency when we needed insurance. They are a very good business. I highly recommend this agency. My opinion why they are good every time I call and have a question Dylan is very helpful and if he doesn't have the answer during that call he gets back to me as soon as he has an answer. Best agency I have in all the years I have had insurance."
We responded:
"Stephanie, Thanks so much for your business and also for your great review! I totally agree that Dylan does an amazing job for our customers every day!!"
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Austin Baker

November 21, 2019

5  out of  5
rating by Austin Baker
"Ben and his team have always been kind and responsive! Couldn't ask for a better insurance agent"
We responded:
"Thanks so much for for your kind review Austin! We have loved taking care of you and your family for many years! You guys are a blessing"
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Dwayne Rhule

November 13, 2019

3  out of  5
rating by Dwayne Rhule
"Local staff very helpful, when dealing with corporate claims people they are incompetent, they claimed repair estimate was not sent which was not true, this was a months delay, no action on there part,when second estimate was sent a claims person sat on estimate for over a month because the case number was not included, instead of notifying the repair shop of problem. I had to get involved two times to get things going. This poor customer service to say the least."
We responded:
"Thanks for your endorsement of our local office Dwayne! Even though your policies are not in my agency, we appreciate your business with State Farm very much!"
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Carrie Costello

November 2, 2019

5  out of  5
rating by Carrie Costello
"Nice guy and got me what I needed quickly. Even saved me money. Ben is the man to talk to."
We responded:
"Wow! Thanks so much for your very kind words Carrie! You’ve been such a wonderful client for so many years, thanks so much for your business and support! We appreciate you!!"
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Travis Stout

October 25, 2019

5  out of  5
rating by Travis Stout
"Ben does a great job reaching out to help his clients. Always does a great job."
We responded:
"Thanks for your review and kind words Travis! You and your family have been such great clients for so many years, we can’t tell you how much we appreciate you and your business!"
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brenda k

June 11, 2019

5  out of  5
rating by brenda k
"Dylan was very helpful with helping me establish renters insurance. He contacted my agent in TX to let them know I will be relocating. He also was able to apply a payment discount. Thank you for your help!"
We responded:
"Hi Brenda, Thanks so much for the great review of our agency and the help that Dylan provided you in your move! He always goes the extra mile to help our clients! Thanks so much for your business!!"